Experienced and versatile business operator with exceptional sales, negotiating, and management skills.
- 2015 - presentChief Operating Officer
CPR - Cell Phone RepairSouth Carolina
CPR is the Nation's largest and oldest Cell Phone Repair Franchise. Currently ranked #175 on Entrepreneur's Franchise 500
Recruited to turn-around flailing franchise start-ups and open an additional store. Responsible for Systems and Operations Design, Human Resource Management, and Store Profitability.
In one year,
~Grew sales from $750,000 to $1.5 million.
~ Opened and propelled new store to the #1 Franchise out of 275 nationwide, Responsible for site selection, store design, staffing, marketing, and operations.
~ Bid and won contracts with government entities such as Charleston County Schools for 30,000 tablet repairs and negotiated contracts with private business such as Benefit Focus.
~Awarded "Rookie of the Year" at the 2016 Annual CPR Convention out of over 275 stores.