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Kent Wagner

Kent Wagner

Charleston, South Carolina Area

Chief Operations Officer

Chief Operating Officer at CPR - Cell Phone Repair

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    Background

    Experienced and versatile business operator with exceptional sales, negotiating, and management skills.


    Job experience

    • 2015 - present
      Chief Operating Officer
      CPR - Cell Phone Repair
      South Carolina

      CPR is the Nation's largest and oldest Cell Phone Repair Franchise. Currently ranked #175 on Entrepreneur's Franchise 500

      Recruited to turn-around flailing franchise start-ups and open an additional store. Responsible for Systems and Operations Design, Human Resource Management, and Store Profitability.

      In one year,
      ~Grew sales from $750,000 to $1.5 million.
      ~ Opened and propelled new store to the #1 Franchise out of 275 nationwide, Responsible for site selection, store design, staffing, marketing, and operations.
      ~ Bid and won contracts with government entities such as Charleston County Schools for 30,000 tablet repairs and negotiated contracts with private business such as Benefit Focus.
      ~Awarded "Rookie of the Year" at the 2016 Annual CPR Convention out of over 275 stores.

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