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Dean Richards

Dean Richards

West Palm Beach, Florida Area

Military Veteran Professional

Section Leader/Crew Member at Trader Joes

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    Background

    ★★ Resourceful and experienced Logistics Manager with hands-on experience in asset management, customer service, relationship management and quality control. ★★ Accomplished military Veteran possessing 10 years of military experience holding various leadership positions within the United States Army. ✯ Proactively identifies new customer opportunities and develops existing relationships to deliver volume and yield targets. ✯ Monitors service levels and identifies root cause when targets are not met. Fully comprehends customer business drivers, needs and requirements. ✯ Establishes an understanding of all service offerings to offer integrated solutions. ✯ Offers strong financial technical skills, analytical abilities, good judgment and strong communication. Proven competencies include: ✔ Asset Management ✔ Customer Support ✔ Operations Management ✔ Negotiation ✔ Customer Service ✔ Logistical Management ✔ Quality Control ✔ Strategic Planning ✔ Vendor Management ✔ Financial Management ✔ Contracts ✔ Proposals ✔ Traffic Management ✔ Procedural Design


    Job experience

    • April 2014 - present
      Section Leader/Crew Member
      Trader Joes
      West Palm Beach, Florida Area

      Ensure outstanding service to all store customers, assisting in locating products and resolving issues. Provide cashier and stocking duties. Proactively replenish products to store shelves. Provide outstanding quality when unloading trucks and placing products in inventory. Ensure a quality appearance within the store by cleaning up all areas for optimal efficiency and customer satisfaction.

      ► Quickly learned all areas of store operations and engaged in cross-training to increase knowledge base.
      ► Recommended several operational improvements to management, to include freezer box mapping of products in box for quicker access and improved product presentations.