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Posted Apr 21

Service Representative (BDC)

Autoland Toyota Chrysler Jeep Dodge
Springfield, New Jersey Full Time

Service Business Development Center (BDC) Representative Autoland Toyota Chrysler Jeep Dodge - Springfield, New Jersey Job Purpose: Looking for a motivated, energetic and detail oriented representative in a high volume call center environment to complement our team. Primary responsibilities include communicating with customers via telephone, email and even through our text messaging software. Our goal is to provide exceptional customer service and brand knowledge to existing customers, while generating business by reaching out to new local clientele. You will be required to take inbound phone calls, create and confirm reservations for our service department and follow a task schedule for outbound communications. Previous automotive call center experience is a plus, but not required. Position Requirements: • Previous sales experience • Must be reliable and able to commit to a full-time 40 hour schedule, including Saturdays. • Must be organized and have exceptional communication skills, verbal and written. • Possess excellent phone etiquette, problem-solving skills and a desire to help customers with a friendly demeanor. • Must be computer savvy, with the ability to use multiple applications at once, including MS Office software. About Our Dealership: At Autoland, our mission is to create and sustain a workplace that supports and encourages long term relationships between our employees, our customers and our company through a bond of trust, integrity and respect for each other. By doing so, we will achieve and sustain the highest level of employee and customer satisfaction of any company in our industry. Come experience the difference at Autoland today! Apply today!

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