Posted Apr 20

carpet cleaning technician

Bailey Rug Company
San Mateo, California Full Time

About Us Bailey Rug Company is currently looking for a Full Time Field Sales & Service Technician. This job will entail travelling daily to customers' homes providing carpet and upholstery cleaning, including picking up or dropping off their rugs. The Field Sales & Service Technician directly supervises 1 employee occasionally, who picks up and delivers rugs. Responsibilities • Teach Assistant all company cleaning techniques, products, services carpet, rug and upholstery identification • Maintain/repair equipment • Test equipment and diagnose problems • Plan and/or schedule work for employees • Collect and organize all paperwork, rugs, tools, chemicals, etc • Clean all projects according to the company standards • Write invoices, clearly explain what we will do to service the rug(s) • Coach assistant in customer service style, paying attention, courtesy and performing task efficiently at the pick up and delivery time • Being able to up-sell a customer on our products and services • At shop help assist in cutting pads, cleaning overall shop, helping Rug washing area, and dusting rugs Education • High School Diploma (or equivalent) • Some post secondary school education Qualifications • 1 - 2 years of experience (a plus) • Driver's license Skills • Excellent communication skills • Good manual dexterity • Reliable at all times • Solves problems effectively • Works well with others • Good hand writing • Excellent customer service skills • Must be a team player willing to teach others Compensation $16 - $18 per hour Position Type Full-Time Benefits Health insurance, bonuses and a chance to move up in the company to other positions.

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