Posted Apr 19

Hotel PBX Operator - work from home

Tyme Global Technologies
Atlantic City, New Jersey Full Time

About Us Tyme Global Technologies is a NY based hotel communications hub providing centralized PBX operator services, guest issue management software, text messaging, SIP services and other cutting edge technology to over 200 hotels worldwide. We pride ourselves on providing excellent services to hotels and their guests as well as providing an enjoyable and flexible work environment to our staff. We are a 24x7 operation and looking for people to fill in shifts at various times. Requirements You must have good internet connection and a quiet place to work. Full training is provided and equipment can be loaned or leased. Operators must be friendly, engaging and able to work from home Responsibilities • Speaking Clearly • Being friendly, warm, anticipatory and interactive with hotel guests. This hotel is the epitome of luxury and guests are expected to be treated like VIP at all times • Use correct verbiage and procedures for hotels • Answer incoming calls from outside and within hotels • Direct calls to relevant departments • Log wake up calls and perform wake up call services • Enter tickets into hotel guest management systems • Call garages for valet services Education • High School Diploma (or equivalent) Qualifications • Experience in a related field is preferable but not required • Entry Level positions also available Skills • Excellent communication skills • Good computer skills • Speaks clearly • Being friendly, intuitive and caring of every caller on every call • Top end customer service skills Compensation $9.50 per hour. W2 employee. Benefits This role is work from home so there is no commuting time or costs. Application process To apply for this role, please email your resume as well as a 2 minute audio recording of your voice telling us about yourself, your experience and why this role interests you. All applications to be sent to You MUST include the audio recording in your application to be considered for the role.

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